Privacy Policy

What We Collect

Contact details: Name, email address, phone number, and shipping address when you buy an item or sign up for our newsletter.

Payment info: Credit card numbers or bank details, processed safely through secure third-party payment systems.

Website data: Basic device info and cookies to see how people use our shop page.

How We Use Your Data

Order fulfillment: To pack, ship, and track your craft items.

Customer support: To reply to your questions or fix order issues.

Updates: To send news about sales or new crafts, only if you agree to get them.

Secure systems: We use locked files and trusted online tools with strong passwords.

Limited access: Only the shop owner or trusted staff can see your personal details.

No selling: We never sell or share your private data with outside companies for marketing.

Access: You can ask to see what data we have about you.

Correction: You can ask us to fix wrong information.

Deletion: You can ask us to erase your personal details at any time.

Data Controller

Lynda Sullivan

Purpose of collecting data

WOW@wavesofwhimsy.co.uk